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IT Operations Engineer

What you’ll be doing

  • Maintain health of cloud-based production environments through monitoring and typical daily administration duties.
  • Respond to performance issues identified by alerting and other reported incidents.
  • Triage incident/problems in an efficient manner.
  • Automate operational activities and tasks.
  • Perform occasional after hours support.
  • Work with Developers to execute software releases, configuration updates, and other release requirements.
  • Complete project work as assigned and contribute to the technical direction of various objectives, your ideas will be valued.
  • Demonstrate strong interpersonal and communication skills, while working with diverse audiences including highly technical IT professionals, developers, and operators.
  • Demonstrate leadership through personal responsibility, accountability, and teamwork.

Who we think you are

  • 3+ years experience in managing Windows & Linux servers, and batch job schedulers.
  • Bachelor's degree or equivalent experience
  • 3+ years experience in IT Operations, troubleshooting and customer support experience.
  • Service Engineering and/or DevOps experience at internet scale involving user data and/or software development for an enterprise level service
  • Prior work with Cloud Service providers such as AWS and Google
  • Experience with Windows Server, CentOS and Ubuntu servers.
  • Experience with production Docker environments
  • Familiarity with monitoring requirements
  • Configuration Management/Automation
  • Familiar with best practices for infrastructure security, reliability, and fault tolerance
  • Knowledge of MSSQL, MySQL/PostgreSQL, Linux-based systems, Docker, Monitoring systems, web servers will be an advantage.
  • Cloud Computing
  • Knowledge of AWS / GCP / Microsoft Azure
  • Experience with PowerShell, bash scripts.
  • Superior problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems and identify solutions
  • Demonstrated understanding on Networking Concepts: DNS, VPN, Virtual Networks etc
  • Network Protocols/methods: TCP/IP, HTTP/s, JSON.
  • Tools – Zabbix & Airflow
  • Basic SQL Server Administration concepts
  • Ability to work collaboratively with the technical teams and developers
  • Logical and critical thinking


Competitive salary

We compensate you fairly for joining us on our mission.

Education stipend

We believe in a lifelong of learning and support your career development.

Stocked fridge

Weekly afternoon teas, fresh fruits and a fully stocked fridge awaits you.

Happiness dollars

Monthly stipend to spend on anything from entertainment to health & wellness to leisure.

Work hard, play hard

Enjoy fun extracurricular activities with the team. We work extremely hard, but we also know how to have fun.

Employee referral bonuses

Up to HK$25,000 bonus when you refer someone who ends up joining us.

The time for a change is now. Are you ready?