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Account Operations Officer

What you’ll be doing

  • Support account opening process to ensure the compliance with internal policies and regulatory requirements
  • Conduct periodic review on SDD and EDD cases and provide resolution and follow up action on exceptional items
  • Assist to update the operational guidelines and manuals in accordance with legal, regulatory and internal requirements
  • Participate in projects on new process/service development, automation of new process and system enhancement/UAT to improve operational efficiency
  • Participate in ad-hoc tasks as assigned

Who we think you are

  • Associate Degree / Diploma or above
  • Minimum 3 years’ experience in banking payment operations and account opening including AML, KYC, transaction monitoring, etc.
  • Sound knowledge of HKMA regulatory requirements
  • Organized, responsible and with a drive for excellence
  • Good command of verbal and written English and Chinese

Perks

Competitive salary

We compensate you fairly for joining us on our mission.

Education stipend

We believe in a lifelong of learning and support your career development.

Stocked fridge

Weekly afternoon teas, fresh fruits and a fully stocked fridge awaits you.

Happiness dollars

Monthly stipend to spend on anything from entertainment to health & wellness to leisure.

Work hard, play hard

Enjoy fun extracurricular activities with the team. We work extremely hard, but we also know how to have fun.

Employee referral bonuses

Up to HK$25,000 bonus when you refer someone who ends up joining us.

The time for a change is now. Are you ready?