Loan Operations Officer

About this role:

At Welab, we should stay connected and keep abreast of the latest technological development to drive for an innovative and digital servicing model to exceed our customer expectation. As the Loan Operations Officer, you will be responsible for providing support on loan approval process according to internal policies, compliance and regulatory requirement.

What you’ll do and what success looks like in this role:

  • Review customer’s financial status, Credit Bureau Report, document and internal credit history to facilitate loan approval processing
  • Process applications according to Credit and AML policies, compliance and regulatory requirement
  • Perform verification to detect fraud application and prevent fraud
  • Perform day end reconciliation and monitor all outstanding application
  • Prepare MIS report to management for progress monitoring

What is required and what we’re looking for:

  • Higher Diploma or above
  • Minimum 2 years related experience in personal loan products. With approval delegation is an advantage
  • Self-initiative and good team player
  • Organized, responsible and keen for improvement opportunity
  • Good communication and problem-solving skills
  • Good verbal and written English and Chinese

WeLab perks:

  • Competitive salary
  • Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
  • Weekly afternoon teas and fully stocked fridge
  • Coffee stipend
  • Conveniently located office surrounded by diverse and delicious lunch options
  • Lively office with gaming consoles and a ping pong table
  • Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
  • Employee referral bonuses

Awards & recognition:

  • KPMG’s 2018 Fintech Top 100 – #7 in China and #23 globally, only Hong Kong fintech recognized on the list for 3 straight years
  • The Asian Banker’s “Best Business Model” and “Best Data Analytics Initiative” in 2018

We offer competitive salary package to the successful candidate. If you are interested in joining this exciting team, please email your resume to us at [email protected]

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 12 months of receipt.

Submit your resume