Fraud Control Manager

About this role:

As a Fraud Control Manager, you are responsible for setting up and manging fraud risk control policy, system and operations. You need to ensure the effective execution of fraud management, monitoring, investigations and preventative measures for banking products including deposit, wealth management, loans and credit cards.

What you’ll do and what success looks like in this role:

  • Lead objective, unbiased and timely investigations into allegations of fraud committed against the bank and ensure that all aspects of fraud investigation are managed at a high level of governance
  • Analyze fraud transaction patterns to minimize losses
  • Identify and minimize fraud, deliver the desired customer experience via the digital channels
  • Keep abreast of the emerging and current transactional fraud risk
  • Work closely with internal stakeholders (e.g. business and technology departments) to comply with procedures and risk control, bank policies and guidelines

What is required and what we’re looking for:

  • Degree holder in Law, Economics, Finance or equivalent disciplines
  • Minimum 5-10 years hands-on experience in investigation work such as fraud investigation, law enforcement, criminal litigation, internal audit or financial forensic investigation for banking products
  • Background in digital fraud risk operations, solid experience in dealing with digital transaction fraud together
  • Proven experience in the fraud detection investigations and analytics
  • Good analytical skills to detect current and emerging fraud trends
  • Ability to work with colleagues in different functions and across all levels
  • A proactive and can-do attitude
  • Strong senses of risk control and management
  • Strong writing, presentation, communication, influencing and negotiation skills
  • Good oral and written English and Chinese
  • Candidate with less experience- but strong fraud knowledge will also be considered

WeLab perks:

  • Competitive salary
  • Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
  • Weekly afternoon teas and fully stocked fridge
  • Coffee stipend
  • Conveniently located office surrounded by diverse and delicious lunch options
  • Lively office with gaming consoles and a ping pong table
  • Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
  • Employee referral bonuses

Awards & recognition:

  • KPMG’s 2018 Fintech Top 100 – #7 in China and #23 globally, only Hong Kong fintech recognized on the list for 3 straight years
  • The Asian Banker’s “Best Business Model” and “Best Data Analytics Initiative” in 2018

We offer competitive salary package to the successful candidate. If you are interested in joining this exciting team, please email your resume to us at [email protected]

All information provided by applicants will be used for recruitment purposes only.

Submit your resume