Head of Loan & Payment Operations

What you’ll do and what success looks like in this role:

  • Manage end-to-end loan processing from loan application, loan drawdown, rollover and repayment in accordance with approved terms, procedures and regulatory requirements
  • Manage operations on remittance, autopay, electronic bill payment and fund transfer etc. to ensure the payment services are delivered smoothly and efficiently with regulatory compliance
  • Perform day end reconciliation and monitor all outstanding applications and payments
  • Prepare internal and external report to management and regulators if required
  • Work closely and monitor the service performance with vendors to maintain a good relationship and service qualities
  • Participate in projects on new process/ service development, automation of new process and system enhancement/ UAT to improve operational efficiency

What is required and what we’re looking for:

  • Degree holder in Business Administration or equivalent disciplines
  • Minimum 15 years’ experience in banking payment operations including remittance, autopay, fund transfer and loans operations, with at least 5 years’ experience in supervisory function
  • Good knowledge of HKMA regulatory requirements
  • Organized, responsible and drive for improvement opportunity
  • Excellent communication and problem-solving skills
  • Good verbal and written English and Chinese

WeLab perks:

  • Competitive salary
  • Learning and development stipend, because we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn
  • Work hard and laugh lots (chicken wings and french toast, etc.) with a high-performing, fun and diverse team
  • Weekly afternoon teas and fully stocked fridge
  • Coffee stipend
  • Conveniently located office surrounded by diverse and delicious lunch options
  • Lively office with gaming consoles and a ping pong table
  • Fun extracurricular activities with your colleagues like hiking, yoga, badminton, wine tasting, dragon boat racing, rock climbing, etc.
  • Employee referral bonuses

Awards & recognition:

  • KPMG’s 2018 Fintech Top 100 – #7 in China and #23 globally, only Hong Kong fintech recognized on the list for 3 straight years
  • The Asian Banker’s “Best Business Model” and “Best Data Analytics Initiative” in 2018

We offer competitive salary package to the successful candidate. If you are interested in joining this exciting team, please email your resume to us at [email protected].

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 12 months of receipt.

Submit your resume