Fraud Control Manager (Virtual Bank)

As a Fraud Control Manager, you are responsible for setting up and manging fraud risk control policy, system and operations. You need to ensure the effective execution of fraud management, monitoring, investigations and preventative measures for banking products including deposit, wealth management, loans and credit cards.

Responsibilities

  • Lead objective, unbiased and timely investigations into allegations of fraud committed against the bank and ensure that all aspects of fraud investigation are managed at a high level of governance
  • Analyze fraud transaction patterns to minimize losses
  • Identify and minimize fraud, deliver the desired customer experience via the digital channels
  • Keep abreast of the emerging and current transactional fraud risk
  • Work closely with internal stakeholders (e.g. business and technology departments) to comply with procedures and risk control, bank policies and guidelines

Requirements

  • Degree holder in Law, Economics, Finance or equivalent disciplines
  • Minimum 5-10 years hands-on experience in investigation work such as fraud investigation, law enforcement, criminal litigation, internal audit or financial forensic investigation for banking products
  • Background in digital fraud risk operations, solid experience in dealing with digital transaction fraud together
  • Proven experience in the fraud detection investigations and analytics
  • Good analytical skills to detect current and emerging fraud trends
  • Ability to work with colleagues in different functions and across all levels
  • A proactive and can-do attitude
  • Strong senses of risk control and management
  • Strong writing, presentation, communication, influencing and negotiation skills
  • Good oral and written English and Chinese
  • Candidate with less experience- but strong fraud knowledge will also be considered

We offer competitive salary package to the successful candidate. If you are interested in joining this exciting team, please email your resume to us at [email protected].

All information provided by applicants will be used for recruitment purposes only.

Submit your resume